ABC 2005 Student Writing Contest

Het gaat in Amerika even goed met de klantvriendelijkheid als bij ons:

'Last week I was in your store to get a price for new wallpaper in the dining room. Your three sales ladies found plenty of time to gossip about their personal lives, but nobody had any time to talk to me. They were the worst excuse for help I've seen in my life.'

Het citaat komt uit de opdracht die de Association for Business Communication aan studenten geeft voor de 2005 Student Writing Contest. Dit is de case.